Technical Documentation

A good software manual is good news for everyone: greater confidence for your users, fewer calls to your Help desk, and a head start selling your next version. Here's what makes our manuals so good:

• They use the right voice for your customer, from first-time user to  skilled administrator.
  
  
• They are organized logically. A manual works only if your user finds fast, clear answers the first time.
  
  
• They cover your entire application. We work with your engineers to document every facet of the interface.
  
  
• They make sense. Our English is clear, concise, and correct.

We are proud to write manuals for such diverse industry leaders as Lavie TimeTech, Mind, NICE, and HBOC.